Privacy Policy

Vapegala prioritises your privacy, and we will outline how we collect, use, and protect your personal information when you visit our webstore and buy from us. Moreover, we fully adhere to privacy laws and regulations within UK.
Please be advised that this privacy policy applies solely to information collected through https://vapegala.co.uk/. We have the full right to modify this policy at any time, and all such changes will be reflected here. Our team would highly appreciate it if you could review it periodically and stay up to date.
By using our webstore, you consent to our practices as outlined in this Privacy Policy. (Applies to all visitors and customers).

Information We Collect

Our team may collect and process the following personal data:

  • Identity Information: Your first name, last name, date of birth and age verification results.
  • Contact Details: Your email address and phone number when you place an order.
  • Demographic Information: Your postal code, preferences, and interests.
  • Transaction Data: Details of purchases made using our webstore/ website.
  • Technical Data: IP address, browser type, and browsing patterns.

How We Use Your Information

We use collected information for two main purposes: to enhance your experience with us and to improve our services for you. The other purposes include:

  • Purchase Management
  • Payment Processing
  • Successful Deliveries
  • Addressing Inquiries
  • Resolving Issues
  • Promotional Emailing/Offers (If you opt)
  • Improving UI/UX
  • Compliance with applicable laws
  • Preventing fraud

How We Protect Your Information

We promise your personal data security and employ multiple technical and organisational measures to ensure it. This includes:

  • Encrypted transactions and protected servers to prevent unauthorised access
  • Strict cybersecurity controls to ensure only authorised personnel handle your data
  • Regular security audits and assessments
  • Full compliance with General Data Protection Regulation (GDPR) 2018 and all relevant UK data protection laws

Note: We take maximum precautions, but no data transmission over the internet is 100% secure. Therefore, our team encourages taking precautions when sharing personal information online.

Cookies and Tracking Technologies

Vapegala uses cookies to enhance your browsing experience on our webpages, as well as to analyse website traffic. These are small text files stored on your device that help us:

  • Identify which pages users are visiting
  • Enhance website performance and usability
  • Do personalised advertising and deliver content

What type of Cookies do You Use

We use the following types of cookies:

  • Strictly Necessary Cookies: Required for core website functionality.
  • Performance Cookies: To analyse website traffic and user behaviour.
  • Functional Cookies: To remember user preferences for an enhanced experience.
  • Targeting Cookies: To assist in delivering personalised ads and marketing.
  • Unclassified Cookies: To evaluate for classification.

You can manage cookie preferences via your browser settings. If you disable all cookies, it may limit certain features of the website.

Sharing Your Data

We do not sell, rent, or distribute your personal data to third parties except in the following circumstances:

  • Essential Services: We only share your data for purposes such as delivering your orders, processing payments securely, and providing you with top-notch customer support.
  • Legal Requirements: If law or regulatory bodies request the disclosure of personal data, we will comply.
  • Business Growth: If we are involved in a merger, acquisition, or asset sale, this will always happen under strict confidentiality agreements to keep your information safe.

Every single third-party provider we work with is legally bound by contract to protect your data in line with UK data protection laws.

Links to Third-Party Websites

Our website contains links to external websites, and we have no control over those sites and are not responsible for their privacy practices. We suggest reviewing their privacy policies (if you visit).

Links to Third-Party Websites

According to UK data protection law, you have the following rights:

  • Access: You can request a copy of your personal data we hold. No fee required to access.
  • Rectification: You can ask for corrections if the data is inaccurate or incomplete.
  • Erasure: You can request to delete your personal data in certain circumstances.
  • Restrict Processing: You can request limited processing of your data.
  • Object: Object to processing based on legitimate interests or direct marketing.
  • Data Portability: Request to transfer your data to another service provider.

To practice any of these, contact us using the details below.

Data Retention

We retain your personal data as long as necessary to fulfil any of our obligations, including legal, tax, and business purposes. Once the purpose is fulfilled, we securely delete it.

Do Not Track Signals

We do not alter our site’s data collection on reviewing a Do No Track signal from your browser.
Our website does not respond to "Do Not Track" signals from web browsers, as there is no uniform industry standard for such requests

Age Verification & Minor Restriction

Our website and services are for 18+ individuals therefore we collect age verification data to comply with legal requirements for selling vape kits and accessories. By using our services, you confirm that you are of the required legal age.

Contact Us

Got any questions about our privacy policy?
Reach us out
We respond to your requests in compliance with data protection laws.

Medical Disclaimer

Vaping products are for adults only, and all content on our website is for informational purposes only and is not medical advice. If you want to know about vaping, nicotine use, or related things from a health point of view, please consult a healthcare professional.
Team Vapegala extends a heartfelt thank you for your trust. We value your privacy and are committed to keeping your information safe and secure.